Our Technology Vision
Why We’re Innovating
The legal industry depends on accuracy, speed, transparency, and compliance. Custom Design Couriers is developing a modern digital platform that delivers exactly that — giving attorneys, landlords, property managers, and clients real-time visibility into their service requests from start to finish.
Our technology is built to make the legal-support process faster, smarter, and more dependable.
Client-Facing Portal
Clients will be able to:
- Submit new service requests or courier pickups online
- Receive instant updates and status notifications
- View GPS-verified delivery attempts
- Download proof-of-service and court-compliant documentation
- Track all orders in one secure dashboard
This ensures full transparency and reduces the need for phone calls and follow-ups.
Contractor Mobile App
Our process servers and couriers will use a dedicated mobile app that improves accuracy and compliance.
- Receive real-time job dispatches
- Navigate with integrated GPS
- Capture photos, signatures, and documents
- Record legally compliant attempt logs
- Instantly update client dashboards when tasks are completed
Real-Time Technology Backbone
To support this system, we are integrating a modern event-driven data platform. This technology allows us to:
- Update clients instantly when attempts are made
- Maintain accurate audit trails for court requirements
- Provide GPS-verified accuracy on every service
- Scale across multiple counties with reliability
- Offer dependable 24/7 access to service data
Benefits for Attorneys & Clients
- Transparent, real-time visibility
- Faster turnaround times
- Accurate GPS-verified proof
- Reduced manual paperwork
- Secure digital records
- Reliable communication and updates
Our goal is to bring impartiality, fairness, and justice to every service we deliver.
Our Mission
Custom Design Couriers is committed to using modern technology to deliver the highest standards of professionalism in legal-support services. Our platform represents the future of process serving, where every action is transparent, accountable, and completed with integrity.
Technology & Platform Inquiries
Technology Partners
Custom Design Couriers, LLC (CDC) collaborates with select technology partners to support the secure, transparent, and event-driven operation of our legal-support platform. These partnerships enhance operational reliability and communication accuracy—while preserving our commitment to impartiality, fairness, and justice.
Customer.io
Startup Program Technology PartnerSupports CDC’s lifecycle messaging and event-driven communications, enabling onboarding, service updates, and operational notifications aligned with court-sensitive workflows.
Confluent
Event Streaming & Data InfrastructurePowers CDC’s real-time operational architecture, including proof-of-service events, GPS verification, and time-stamped audit trails.
Amazon Web Services (AWS)
Cloud Infrastructure & SecurityProvides secure, scalable cloud infrastructure supporting platform resilience, data protection, and availability.
DigitalOcean
Application HostingSupports development and deployment environments with predictable, cost-efficient cloud infrastructure.
Mux
Video & Media InfrastructureEnables secure media delivery for platform education and operational clarity without influencing service outcomes.
Independence & Neutrality
- Technology partners provide infrastructure support only.
- No partnership implies endorsement, certification, or shared ownership.
- CDC retains full operational, legal, and ethical independence.
